The GoToTags Store accepts several payment methods for both consumer and corporate accounts. Offline payment methods such as check or bank transfer are not considered complete until the funds have cleared and have been deposited in the GoToTags bank account. Some payment methods have restrictions to minimum or maximum dollar amounts and may incur bank fees. Credit card is preferred for small, self-service orders; bank transfer is preferred for larger orders and purchase orders.
The GoToTags Store accepts electronic bank transfers as a payment method for corporate accounts. Bank transfers take several days to be delivered and deposited. The order will not begin processing until the funds have been fully deposited, unless payment terms have been previously agreed upon.
Bank transfers are often used as payment when an order is placed via purchase order. This payment method does not incur any additional fees as long as the minimum order amount is met.
Several types of bank transfers exist based on location of the sender and receiver. GoToTags can accept bank transfers to either a USA bank in USD or Canadian bank in CAD. For USA domestic bank transfers, ACH is used. For international bank transfers either bank wire or EFT is used.
Bank Transfer Fee
If the order total is less than $2,000 USD, a processing fee with be assessed as follows:
USA/CAN origin bank: $20 USD
International origin bank: $40 USD
Payment by check may be chosen from the Payment Method menu in step 2 of the online checkout process. If payment terms are not established, the order will not ship until the check has been received, deposited and the funds have cleared. GoToTags will contact the customer to confirm if the delay in order processing is suitable, or to obtain an alternative payment method to avoid delays.
Checks should be made payable to GoToTags and sent to:
GoToTags ATTN: Accounts Receivable 612 N Maple St Spokane, WA 99201-1801 USA
Please include the order # in the check’s memo along with a payment advice document detailing the order(s) that are being paid for.
The GoToTags Store accepts most major credit and bank cards as a payment method for both consumer and corporate accounts. Credit cards are most often used for orders less than $5,000 USD. Customers can save a credit card in their Store account for future use.
When an order is placed with a credit card, an authorization is submitted to the card’s bank for the amount of the order. Once the order has been reviewed for accuracy it will be invoiced and a capture will be submitted to the card’s bank for the amount of the invoice.
Credit Card Fee
Credit card orders greater than $5,000 USD will incur a 2% processing fee. Customers should consider using other payment methods such as bank transfer or check.
Credit Card Security
A high-level of security and fraud detection is setup for credit cards to ensure security and prevent fraudulent transactions. Make sure to use the correct billing name and address for the credit card; the transaction will be declined if there is a mismatch. Contact us for offline assistance if a transaction has been declined for an unknown reason.
Offline Credit Card Processing
Credit cards can also be processed offline via phone or fax. To pay via a credit card offline, please contact us after obtaining an order number by choosing the Offline Payment method at checkout
Saved Credit Cards
A credit card can be saved to customer account profiles in the GoToTags Store for use on future orders. Once saved, the card can be used for both self-service orders and authorized orders that GoToTags places on the customer’s behalf. The card information is securely stored in the merchant account’s system. GoToTags employees do not have direct access to saved credit card numbers. Stored credit cards can be updated and/or removed at any time.
Credit cards are automatically saved to the customer account when used for placing an order. They can be removed after placing the order if desired.
PayPal may be chosen from the Payment Method menu in step 2 of the online checkout process. Note that PayPal is discouraged for orders of $1,000.00 USD or more; GoToTags may apply a fee if payment by PayPal is requested.
The default payment terms for orders on the GoToTags Store are upfront. Unless previously agreed upon, payment is due at the time the order is placed. The order will not be processed until payment has been made and the funds are deposited into the bank.
A request for payment terms is subject to a background and credit check and is not guaranteed. Upon approval, GoToTags can extend Net 30 payment terms with payment becoming due 30 days from the invoice date. Please note:
For inventory orders, the invoice date is at the time of shipment
For custom orders, the invoice date is at the time of proof approval/start of production
Contact GoToTags for a corporate account application to establish payment terms or provide GoToTags with company-specific supplier forms. Regardless of which form, the following details will be required:
Email address for submitting invoices
Contact name, telephone number and email to use for Accounts Payable inquiries
Agreement on payment terms; note that requested payment terms may be denied if they differ from GoToTags standard net terms described above
Method of payment to be used once payment becomes due
Credit references upon request
Proof/confirmation that GoToTags has been set up as a supplier to be paid prior to ordering
Products to be ordered, order volume and frequency upon request
Once payment terms are established, orders may be submitted under the agreed upon terms as long as the customer account is in good standing. If an account becomes delinquent with unpaid invoices past due, payment terms will be suspended and upfront payment will be required.