The GoToTags Store requires vector art files for printing. Artwork files submitted to the GoToTags Store should be made with Adobe Illustrator and exported in one of the following vector art formats:
Note that not all files saved as one of the file types above are usable. If a non-vector image has been dropped into Adobe illustrator and saved as one of the file types above, it cannot be used.
The customer can check if artwork is vector by opening the the file in Adobe Illustrator and zooming in. If the lines of the artwork remain clean and crisp, the file is likely vector. If the artwork becomes pixelated, it is not vector and is not suitable for printing.
The GoToTags Store cannot print from images (jpg, png) or artwork created in Photoshop (psd). If the customer cannot create or obtain a vector file, the artwork file may still be submitted for assessment. In some cases, a high-resolution jpg or png image can be used or a design fee can be assessed to create a vector file for the customer.
Artwork Editing Policy
It is the customer’s responsibility to provide GoToTags with a print-ready artwork file. GoToTags does not provide design or editing services. Under most circumstances, GoToTags will not create or alter customer artwork files. If a change to an artwork is required, the customer will be contacted to make the change and resubmit the artwork file.
The GoToTags Store has artwork print templates for many of the products at the store. The templates can be found at the Downloads tab of the product or at Help Downloads(TODO). Using a GoToTags template is not a requirement, however it may prolong the order review process if a customer file is not provided within a template. Using a GoToTags template will ensure the customer’s artwork is within the required guidelines and positioned on the product in the desired location.
Artwork Trademark Policy
The GoToTags Store will not knowingly print artwork that is trademarked by a 3rd party without explicit permission from the 3rd party. This permission must be provided as a document from the 3rd party describing the product to be printed with the trademark and giving the customer and GoToTags explicit permission to use the trademark for that product.
Often shipments coming from overseas origins will be stopped by international police and customs authorities for items with well-known trademarks. If appropriate documentation is not provided, the shipment will be held and potentially destroyed. If an order is using a well-known trademark, appropriate documentation should be obtained before shipment to ensure no shipping delays.
Per the GoToTags Sales Terms & Conditions, it is not GoToTags’ responsibility to thwart trademark violation; it is solely the customer’s responsibility.
Can I Use a Non-standard Font?
The GoToTags Store can print artwork with non-standard fonts; however, the fonts need to be converted to a vector path or the font files need to be provided along with the artwork. A font is non-standard if it is not available on default installations of Microsoft Windows 10.
Please note: It is the customer’s responsibility to ensure they have the legal license to use the fonts.
Should I use the NFC Logo?
GoToTags highly recommends that artwork visually indicates that the tag is an NFC tag. An NFC symbol or logo can be used so that the user knows where to touch their device to interact with the NFC tag. While the NFC Forum has established the N-Mark symbol(TODO) to identify NFC, a generic symbol is more commonly used.
GoToTags has designed its own tag symbol which has an NFC version when used to represent NFC tags. GoToTags holds the exclusive copyright and trademark to this symbol. It can only be used with GoToTags’ explicit permission for the expressed purpose of representing a GoToTags tag.